Your UC Client

Your complete Unified Communications solution for businesses of any size
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A UC Client your customers will love

The user-friendly, intuitive interface is available for Web, desktop devices and mobiles.

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  • Highest voice quality
  • Integrated SMS and chat, with attachements option
  • Colleagues' phone presence status
  • Collaboration with video and chat
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Reliable, secure and scalable

The solution is backed up in the cloud and offers geo-redumdancy and failover capability.

End-to-end encryption offers unsurpassed security for your customers.

Profiles and organizational units across multiple locations and time zones.

Self service UC clients

The mobile apps are downloaded and provisioned by the end users following links in their Welcome email.

Yealink and Polycom desk-top devices are autoprovisioned from their identifiers entered on the installer portal.  The end-customer just plugs them into their LAN upon receipt.

The user portal and associated web-phone are accessed by clicking the link in the Welcome email and entering the PIN.

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Intuitive client access to all voice features

  • Visual voicemail
  • Voicemail transcription
  • Call Hold, Transfer, Forward
  • Call Park, Pick-up, Pick-off
  • Call Record
  • Call log and Recents
  • Presence
  • Contacts

Complete spectrum of Unified Communications

SMS for texting with customers

Social media messaging channels (Facebook Messenger, Instagram, Whatsapp) available for web chat and contact center applications

Video collaboration is based on web RTC, so there are no requests for meeting participants to install any applications.

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Integrations

Hundreds of CRM and ERP applications are supported using Cloud CTI.

Cloud based solutions, such as Salesforce, Zoho and Zendesk,  are easy to implement and do not require any locally installed software.

Microsoft Teams integration is via Call2Teams middleware.

Analytics and Reports

Offer yuor clients a complete overview of their communications activity, so that they can effectively monitor and optimize their key performance indicators.

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