Leading Global Communications and Contact Center White Label Platform, with AI sentiment analysis and AI agent assist

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Vision 360

Vision 360 gives MSPs complete control from quote to revenue, using your own branding on the most powerful UC platform on the planet. So that you can get on with your core business of looking after the customers.
Vision 360 White Label Intelligent Communications for MSPs

Quote

Select from a pre-populated services menu to send a clear, professional offer on your own branded notepaper.

Activate

Use the porting tool to get the phone numbers across. Provision Yealink and Polycom phones remotely.

Bill and Tax automation

Automatically bill the customer once the service is up and running.

Ticketing

Give your customers access to the integrated ticketing system, so you can better prioritize and action all issues that arise in the field.

    Solutions

    • • Cloud phone system 

      • Omnichannel contact center

      • Business SMS

      • Social media integrations

      • AI powered sentiment analysis

      • AI powered agent assist

    • Video Collaboration

    • Voice API

    • Microsoft Teams Connector

    • CRM integrations

    • QoS Monitor

    • Virtual Fax

    • Mobile Softphones

    • Desktop webphones

    • Quoting and Billing Tool

    • Tax automation

    What our customers say
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    “The platform is ideally suited to servicing multiple locations such as the mayor’s office, the school, the Creche, the Police,the Post Office and the Library and allows the consolidation of voice traffic from these sites onto a single SIP account. This eliminates individual telephone lines to many locations leading to very significant cost savings.”

    Freidrich Anne,
    CEO of Lafitel/SolutionIP

    “The combination of virtually unlimited message storage capacity and smart phone apps allows the directors get through a lot of early morning work from home.”

    Jonathan Wright,
    CEO Wrights of Marino

    When a customer phones in, Petra can see if there is a service charge outstanding and the amount. This is important for the organisation, because services are dependent on charges being paid. They can immediately bring it to the attention of the customer. This feature empowers the staff enormously, by giving them all the information at their fingertips

    Joe Mason,
    CEO Petra Property Management